Tehnology

Vending Machine telemetry solution includes:

  1. hardware (electronic device)
  2. monitoring software

The complete solution functions in the following way: SASVend electronic devices are installed in Vending Machines and read all information circulating through these. The information is sent in real time through telemetry (GSM/GPRS), to SAS servers from where it can be accessed online through a user-friendly monitoring software interface and is used for transaction reporting.

SASVend electronic devices installed in Vending Machines (coffee machines, snack machines, juice dispensers, etc.) are produced by S.A.S GRUP and are specialized for the following Vending Machine categories:

Device Name

Compatibility with Vending Machines

VENDBASIC

Manual product distributors (tabletop espresso machines, professional juice makers etc) or old-generation Vending Mmachines (automatic product distributors) with electromagnetic meters.

VEND LITE

Vending Machines that don’t have a functional MDB/EXE data bus and for which the cash collectors are connected to the parallel bus.

VEND PRO

Vending Machines with functional MDB/EXE data bus.

Regardless of the type of Vending Machine you want to monitor, we have a solution to suit your needs! There are three distinct types of electronic devices that we will install, according to the compatibility table above, each with differing functionalities:

Functionalities

VEND BASIC

VEND LITE

VEND PRO

Number of consumed products

Events that can occur at the monitored Vending Machines or espresso machines (for example: pressing of a button to signal the completion of product restocking, pressing of another button to signal cash collection by the agent, open product door/technical compartment, cash theft, meter sabotage, tilting of the Vending Machine etc.)

1

4

8

Power supply disconnection of the Vending Machine

Exit from a safe zone (useful in times of theft) - requires the installation of an optional GPS module.

Authentication through an RFID card or token upon opening the product/technical compartment door- email alerts can be sent or even an alarm/siren can be activated in case whoever opens the door is not authenticated or is not on the list of operating agents.

 

Product payment by the client through SMS and the release of a product from the Vending Machine by the VendLite device. This functionality allows you to partially or completely eliminate cash fluctuation or theft from the Vending Machines.

 

Automatic email alert can be sent when your coffee/juice/snack Vending Machine is non-functional (is in a state of error).

 

Precise identification of the kind of error occurring at a Vending Machine, including minor errors that don’t usually cause Vending Machines to stop working, though they may not deliver the product requested by the customer.

   

Exact counting of the number of products purchased, as well as the types of products purchased with totals for each product category (number of espresso helpings, cappuccino helpings, bottles of juice, snacks, etc.)

   

Automatic or manual remote auditing of the Vending Machine and audit data transfer through the SasVend software interface-the transferred file will contain all EVA/DTS data read from the Vending Machine and a time interval can be configured at which the audit will start automatically and the read data will be transferred to the server.

   

SAS Grup servers are hosted in the Orange Romania data room and the databasesM machines every time something happens to them Database access is secure and encrypted through a user-friendly application developed by SAS Grup for the past ten years. You can connect to it anytime, anywhere to track real time data for your Vending Machines, and see what transactions have been made, and how things are going right now, in real time. Clients just have to press the Login button located on the menu to access information.

In order to have access to the database showing the activity of the remote monitored Vending Machines, we offer the possibility to acquire a STANDARD software license, as well as a serie of optional software modules, described in detail in the “Price” section.

All costs are included within the software license: GSM communication costs, digital map usage licensing (where Vending Machines can be displayed), technical support, system maintenance and software licensing rights from SAS GRUP. There are no hidden costs.